FAQs

1. How long will my order take to arrive?

Orders with personalisation (initials) can take up to 14 working days for home delivery.

2. When will my order be delivered to school?

School Collection orders are usually delivered to school every  2 weeks. You will receive an email notification of when your order is ready to be collected.

3. Can I return items if they don't fit?

We offer a full money back guarantee on all 'non personalised' items. In order to receive the full refund/exchange we require the product to be returned unused and in its original packaging. Please check our Returns page for more detailed information.

4. What are my delivery options?

- Home Delivery £3.95

- Free fortnightly delivery to school between October and mid June.

- Free Collection from unit - You will be notified when your order is ready for collection.

 

PLEASE NOTE:

Orders with personalisation can take up to 14 working days for home delivery.