FAQs

1. How long will my order take to arrive?

Off Peak (October - May) 3 - 5 working days

Peak (June - September) up to 14 working days

2. When will my order be delivered to school?

School Collection orders are usually delivered to school every 3 weeks. You will receive an email notification of when your order is ready to be collected.

 

3. Can I return items if they don't fit?

We offer a full money back guarantee on all 'non personalised' items. In order to receive the full refund/exchange we require the product to be returned unused and in its original packaging. Please check our Returns page for more detailed information.

4. What are my delivery options?

- Home Delivery £4.50

- Free delivery to school (EVERY 3 WEEKS) between October and mid June.

- Free Collection from unit - You will be notified when your order is ready for collection.